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Section 55:Personal (Residential) Customer Options

Part 6:BT Working Together (for Residential Lines)


Subpart 1:BT Working Together (for Residential Lines)

Eligibility

This product is not available for new supply from 1 June 2003.

The product is not available on the following Line Types:

(A)

  • -Light User Scheme
  • -BT In Contact Plus (including Limited Outgoing Calls customers)
  • -Business Lines
  • -Lines not provided by BT
  • -Public Payphone Lines
  • -Payphone Lines rented at the concessionary rate
  • -Out of Area Lines
  • -Exchange Lines provided at non served premises
  • -Service Provider Calls & Access
  • -BT Res. Official lines
  • -Shared Service lines
  • -Telepoint
  • -Temporary lines
  • -Low Loss lines
  • -FeatureLines
  • -Alarm lines
  • -ISDN2 lines
  • -ISDN30 lines
  • -Outgoing Calls Barred/Temporary Out Of Service Accounts (see below for further information)

and the product is available to all residential customers on a per account basis (where all lines on the account are at a single address) excluding customers who have:

(B)

  • -Line Rental Plan
  • -Unlimited Weekend Plan
  • -BT Together - Local Calls Option
  • -BT Working Together - Talk
  • -Unlimited Evening & Weekend Plan
  • -Unlimited Anytime Plan
  • -Friends & Family
  • -Friends & Family Auto Update
  • -BestFriend

Customers using PSTN split lines will not be able to take BT Working Together (Residential) on Home Highway or ISDN lines.

Outgoing Calls Barred/Temporary Out of Service Accounts

This product is not available for new supply from 1 June 2003.

Existing accounts which BT has made Outgoing Calls Barred/Temporary Out Of Service are excluded from BT Working Together.

Where lines/accounts are Outgoing Calls Barred/Temporary Out Of Service at customer's request they should not be excluded from BT Working Together.

BT Working Together customers who are subsequently made Outgoing Calls Barred/Temporary Out Of Service by either BT or at customer's own request can remain on the package.


FOR EXPLANATION OF TAX EXCLUSIVE AND INCLUSIVE CHARGES, SEE VALUE ADDED TAX IN GENERAL NOTES. THIS NOTE HAS NO CONTRACTUAL FORCE.


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