The Featureline Inclusive Call Allowance is available on new or existing Featurelines. Existing Featurelines will be converted on request at no charge, including any lines that are within their minimum term. The Featureline Inclusive Call Allowance will be provided on a quarterly basis and any unused allowance at the end of the quarter will not be carried forward to the next quarter. The call allowance applies to all calls except Chargecard calls, Ring Me Free calls, Operator calls and BT Calling Feature call facility fees, calls to numbers shown in Section 2 Part 11, 12, 13, 14, 15 or 16 of the BT Price List with a Categorisation for Customer Options of 1, 2, 4, 5 or 10. Normal discounts (e.g. Business Choices, Key Numbers) apply in addition to the call allowance.

Featureline Inclusive Call Allowance Exclusions:-

Payphone lines, temporary service or exhibition lines, non-served premises lines, ISDN or Highway lines. The option is only available on a maximum of one Featureline in any account (i.e. covered by an individual bill). All Featurelines on an account can use up the inclusive call allowance. The call allowance will not be transferable to different products (e.g. ISDN2, or Business Highway ( Business Highway has been withdrawn from new supply with effect from 10 April 2006), ISDN30 or Business lines). Where Featurelines requiring the option are in an account containing other products, a separate account will be established for the ICA Featurelines. The minimum term of service is 12 months for new supply and 3 months for existing Featurelines which are converted to ICA or Featurelines taken over. Customers who cease within the minimum term will be liable for normal Featureline cancellation charges. After the minimum term of service , normal cessation terms apply. If cessation occurs within a quarterly period, then both call alllowance and rental are pro-rated for the appropriate period. Migration from the inclusive call allowance option back to the normal Featureline rental is possible after completion of the minimum term at no charge.