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Section 56:Business Customer Options

Part 18:Business Broadband Voice


Subpart 2:Pricing Information

Please see Notice 02/08 BT Business Broadband VoIP Flat Top - Geo Number Special Offer for details of a Special Offer.

  • i) Business Broadband Voice Plus fees are as follows:

Connection Charges



Connection Charge

Exc VAT

Inc VAT

£

£

First Lines

0.00

0.00

Subsequent lines

0.00

0.00

Broadband Voice BT Versatility - Port 1

0.00

0.00

Monthly Payments



Monthly Payments

£(pm)

£(pm)

ExcVAT

IncVAT

Business Broadband Voice Plus First line rental

5.00

5.88

Business Broadband Voice Plus First Line calling tariff

14.99

17.62

Business Broadband Voice Plus Subsequent line rental

5.00

5.88

Business Broadband Voice Plus Subsequent lines

14.99

17.62

Geographic Number (per number)

2.99

3.52

Business Broadband Voice Plus is:-

1. Subject to a fair usage policy . See Condition, sub part 3 of this Part for more details.

2. Inclusive of a zero charge for all UK Local and National geographic Calls (applies to numbers beginning 01 and 02 excluding Channel Islands, Republic of Ireland) and BBV Calls to BBV Numbers up to one hour. After one hour all UK Local and National geographic Calls will be charged at the pence per minute rate which is 2.6pence per minute (excluding VAT) charge will be applied on the remaining duration of the call.

3. International Direct Dialled Calls are charged at the rates stated for Business Broadband Voice (see ii) below

4. UK Fixed to UK mobile calls are charged at the rates stated for Business Broadband Voice (see ii) below) and

5. Except to the extent expressly amended above, is provided subject to all other charges (including any Special Offers and calls to Number Translation Service numbers 08XX) being applied in accordance with Business Broadband Voice.

ii) Business Broadband Voice fees are as follows:

Monthly Payments



Monthly Payments

Exc VAT

Inc VAT

£(pm)

£(pm)

Business Broadband Voice First line

5.00*

5.88*

Business Broadband Voice - Subsequent lines

5.00

5.88

Geographic Number (per number)

2.99

3.52

* FREE Broadband Voice line offer available to BT Business Total Broadband customers

Eligibility

1. Open to all UK businesses that order BT Business Broadband Voice when placing a new order or agreeing to a further minimum term for BT Business Total Broadband.

2. The connection fee for the first line only will be waived together with the monthly charges for the duration of the BT Business Broadband Voice contract

3. Conditions

3.1 Customers must have a BT PSTN line, order BT Business Broadband Voice and place an order or agree to a further minimum term for BT Business Total Broadband.

3.2 An outgoing call must be made using the first line within 90 days of placement of the order for BT Business Broadband Voice. Failure to do so will result in termination of the service to the first line.

3.3 This will not apply where the first line of the BT Business Broadband Voice service is provided to any UK businesses ordering the BT Business Broadband Voice Plus product.

3.4 Eligible customers wishing to switch to a free BT Business Broadband Voice line from an existing chargeable first line will be charged for any remaining period of the chargeable first line minimum period.

3.5 Except as expressly stated, the standard terms and conditions for the relevant service will apply in addition to these terms and conditions.

4. Notes

4.1 Any calls made using the BT Business Broadband Voice service must be paid for at applicable standard rates.

4.2 Any additional BT Business Broadband Voice lines will be subject to applicable standard monthly rental charges.

4.3 Please note that appropriate Business Broadband Voice Customer Equipment may be required (such as Broadband Voice Telephone Adapter).

Customers must have:

  • BT PSTN Line
  • Business Broadband from BT
  • Appropriate Business Broadband Voice Customer Equipment ( a Broadband Voice Telephone Adapter may be required)

Business Broadband Voice includes:

  • Calls as below
  • Calling Features

Calls

Calls will be priced as follows:



Inland Capped Calls

At all times

Per Minute (up to

Price Cap)

Price Cap

(maximum charge

for up to 60 mins)

Set Up fee

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local and National

2.600

3.055

5.000

5.875

2.000

2.350



Per minute

Non-geographic (NTS) Call Prices*

Daytime

Evenings & night-time

Weekend

Exc.VAT

pence

Inc.VAT

pence

Exc.VAT

pence

Inc.VAT

pence

Exc.VAT

pence

Inc.VAT

pence

0845 NTS

2.550

2.997

0.850

0.999

0.850

0.999

0870 NTS

6.390

7.509

3.190

3.749

1.700

1.998

    Fixed to Mobile call prices*

Uncapped option

FM1

8.850

10.399

8.150

9.577

6.770

7.955

FM2

20.434

24.010

14.487

17.023

6.508

7.647

FM3

9.950

11.692

8.720

10.246

8.650

10.164

FM4

9.550

11.222

8.330

9.788

7.660

9.001

FM5

10.490

12.326

7.180

8.437

6.900

8.108

FM6

17.890

21.021

13.710

16.110

15.140

17.790

FM7

10.880

12.784

6.480

7.614

5.760

6.768

FM8

9.604

11.285

8.644

10.157

4.763

5.597

FM9

8.692

10.213

8.550

10.047

5.035

5.917

FM10

13.120

15.416

11.875

13.954

5.035

5.917

FM11

11.500

13.513

13.300

15.628

13.300

15.628

* Minimum call charge applies, please see note 2.



Fixed to Mobile call prices

Capped call price option*

Exc.VAT

Pence per minute

Inc.VAT

Pence per minute

Exc.VAt

Price Cap

(in pence)

Inc.VAT

Price Cap

(in pence)

Exc.VAT

Set up Fee

(in pence)

Inc.VAT

Set up Fee

(in pence)

FM1

10.000

11.750

20.000

23.500

7.000

8.225

FM3

10.000

11.750

20.000

23.500

7.000

8.225

FM4

10.000

11.750

20.000

23.500

7.000

8.225

FM5

10.000

11.750

20.000

23.500

7.000

8.225

FM7

10.000

11.750

20.000

23.500

7.000

8.225

FM8

10.000

11.750

20.000

23.500

7.000

8.225

FM9

10.000

11.750

20.000

23.500

7.000

8.225

*Calls to FM2, FM6, FM10 and FM11 are not available with a capped price and will be charged at the uncapped rates shown above.

Other Business Broadband Voice calls are charged at BT Business Plan Lite tariffs, except where stated below.

Calls from Northern Ireland to the Republic of Ireland are charged as an International call as below (except where the call is being made from a Business Broadband Voice line which has a Northern Ireland geographic number associated with it, in which case, the call will be charged at Inland call rates).

There is no facility fee for 3 Way calls and any Reminder calls are charged as a local call

International Direct Dialled Calls

Calls to International Direct Dialled (IDD) fixed phone numbers are capped, the applicable set up fee, pence per minute rate and cap per country are as follows. Call prices are subject to the Capped Call Fair usage policy (Sub part 3 refers).



IDD Country

Set Up Fee

Pence Per minute

Price Cap (maximum charge for up to 60 mins)

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

Afghanistan

9.00

10.575

50.00

58.750

3000.00

3525.000

Albania

9.00

10.575

10.00

11.750

300.00

352.500

Algeria

9.00

10.575

10.00

11.750

300.00

352.500

Andorra

3.00

3.525

5.00

5.875

20.00

23.500

Angola

9.00

10.575

12.00

14.100

600.00

705.000

Anguilla

9.00

10.575

20.00

23.500

550.00

646.250

Antarctica Australian Territory

9.00

10.575

120.00

141.000

3000.00

3525.000

Antigua & Barbuda

9.00

10.575

20.00

23.500

550.00

646.250

Argentina

9.00

10.575

1.60

1.880

20.00

23.500

Armenia

9.00

10.575

7.50

8.813

300.00

352.500

Aruba

9.00

10.575

10.00

11.750

300.00

352.500

Ascension Island

9.00

10.575

50.00

58.750

450.00

528.750

Australia

3.00

3.525

3.50

4.113

20.00

23.500

Austria

3.00

3.525

2.00

2.350

20.00

23.500

Azerbaijai Republic

9.00

10.575

12.00

14.100

300.00

352.500

Azores

9.00

10.575

7.50

8.813

300.00

352.500

Bahamas

9.00

10.575

7.50

8.813

300.00

352.500

Bahrain

9.00

10.575

12.00

14.100

300.00

352.500

Bangladesh

9.00

10.575

8.80

10.340

525.00

616.875

Barbados

9.00

10.575

12.00

14.100

300.00

352.500

Belarus

9.00

10.575

20.00

23.500

550.00

646.250

Belgium

3.00

3.525

2.00

2.350

20.00

23.500

Belize

9.00

10.575

12.00

14.100

300.00

352.500

Benin

9.00

10.575

10.00

11.750

600.00

705.000

Bermuda

3.00

3.525

7.50

8.813

20.00

23.500

Bhutan

9.00

10.575

15.00

17.625

600.00

705.000

Bolivia

9.00

10.575

7.50

8.813

300.00

352.500

Bosnia Hercegovenia

9.00

10.575

12.00

14.100

300.00

352.500

Botswana

9.00

10.575

8.80

10.340

525.00

616.875

Brazil

9.00

10.575

4.00

4.700

125.00

146.875

Brunei Darussalam

9.00

10.575

4.00

4.700

125.00

146.875

Bulgaria

3.00

3.525

7.50

8.813

20.00

23.500

Burkina Faso

9.00

10.575

12.00

14.100

600.00

705.000

Burundi

9.00

10.575

8.80

10.340

525.00

616.875

Cambodia

9.00

10.575

60.00

70.500

3000.00

3525.000

Cameroon

9.00

10.575

20.00

23.500

1050.00

1233.750

Canada

3.00

3.525

1.60

1.880

20.00

23.500

Canary Islands

3.00

3.525

5.00

5.875

20.00

23.500

Cape Verde

9.00

10.575

25.00

29.375

1500.00

1762.500

Cayman Islands

9.00

10.575

12.00

14.100

300.00

352.500

Central African Rep.

9.00

10.575

10.00

11.750

300.00

352.500

Chad

9.00

10.575

25.00

29.375

1500.00

1762.500

Chatham Islands

3.00

3.525

3.50

4.113

20.00

23.500

Chile

9.00

10.575

2.00

2.350

125.00

146.875

China

3.00

3.525

3.50

4.113

20.00

23.500

Christmas Islands

9.00

10.575

20.00

23.500

1050.00

1233.750

Cocos Islands

9.00

10.575

10.00

11.750

300.00

352.500

Colombia

9.00

10.575

4.00

4.700

125.00

146.875

Comoros

9.00

10.575

50.00

58.750

450.00

528.750

Congo

9.00

10.575

30.00

35.250

1500.00

1762.500

Cook Islands

9.00

10.575

70.00

82.250

1500.00

1762.500

Costa Rica

9.00

10.575

4.00

4.700

125.00

146.875

Cote D'Ivoire

9.00

10.575

12.00

14.100

600.00

705.000

Croatia

3.00

3.525

6.00

7.050

20.00

23.500

Cuba

9.00

10.575

80.00

94.000

3700.00

4347.500

Cyprus (Not including Northern Cyprus)

3.00

3.525

15.00

17.625

20.00

23.500

Czech Republic

3.00

3.525

2.50

2.938

20.00

23.500

Democratic Republic of the Congo (formerly Zaire)

9.00

10.575

30.00

35.250

1500.00

1762.500

Denmark

3.00

3.525

1.60

1.880

20.00

23.500

Diego Garcia

9.00

10.575

120.00

141.000

3000.00

3525.000

Djibouti

9.00

10.575

35.00

41.125

1050.00

1233.750

Dominica

9.00

10.575

10.00

11.750

300.00

352.500

Dominican Rep.

9.00

10.575

6.00

7.050

300.00

352.500

East Timor

9.00

10.575

150.00

176.250

3700.00

4347.500

Ecuador

9.00

10.575

10.00

11.750

600.00

705.000

Egypt

9.00

10.575

12.00

14.100

300.00

352.500

El Salvador

9.00

10.575

7.50

8.813

300.00

352.500

Equatorial Guinea

9.00

10.575

20.00

23.500

1050.00

1233.750

Eritrea

9.00

10.575

25.00

29.375

1500.00

1762.500

Estonia