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Section 40:International Operator Calls


Part 1:Operator Call Charges

Subpart 1:International Operator Call Charges

This Section contains charges for calls through the 155 International Operator Service to overseas countries, Inmarsat services and Global Mobile Satellite systems. It does include calls to the Republic of Ireland from the UK, (except Northern Ireland). It does not include calls from Northern Ireland to the Republic of Ireland, which are listed in Section 39

There is no charge for making a call to the 100 or 155 operator. Charges only apply when the services described in this Section are requested.

Customers who connect to Directory Enquiries (DQ) via the 155 International Operator will be charged as though they had made the call direct to DQ.

Operator-connected calls generally have two parts: an Operator Service Charge, which is a fixed amount for each call, and a Call Charge based on the type of call, when it is made and how long it lasts.

This part describes the Call Charges. The Operator Service Charges are covered in the other parts of this Section.

Eligibility

The charges below apply to calls from BT lines.

Pricing Information

Calls From Ordinary Residential and Business Lines

Charges are for each minute or part thereof. The minimum call charge is for 5 minutes.

Calls From Payphone Lines (Except Calls to the Republic of Ireland)

Payphone calls charges are for each minute or part of a minute.

Calls From Payphone Lines to the Republic of Ireland (Except Northern Ireland)

Payphone calls charges are for each 3 minute period or part of 3 minutes. The minimum charge is for 3 minutes.

For an explanation of which countries are covered by each Charge Band, see later in this Part for calls from ordinary lines. For calls from Payphones see Section 2 Part 8 of the BT Price List.

International Calls From Ordinary Residential and Business Lines





Charge Bands

Price in pence per minute or part thereof . Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

pence

pence

IR

68.08

80.00

A

68.08

80.00

B

97.872

115.00

C

131.914

155.00

D

259.574

305.00

E

170.212

200.000

International Call Charges to Mobile Telephones

International calls to some mobile telephones will be charged at 21.27p (ex VAT)/25p (inc VAT) per minute (minimum call charge of 5 minutes) more than the equivalent International call to fixed telephones. Full details of the destinations and number ranges to which this applies are shown at Section 2 Part 17

Calls to Inmarsat Services From Ordinary Residential and Business Lines





TYPE OF CALL

Price in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

B-Sat (incl. BGAN)

697.87

820.00

M-Sat

697.87

820.00

Mobiq (Mini-M) / M4 Voice

697.87

820.00

Skyphone

697.87

820.00

Navitas Telecom Marine Satellite System





TYPE OF CALL

Price in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Navitas Telecom Marine Satellite System

131.914

155.00

European Mobile Satellite System





TYPE OF CALL

Charges in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Emsat

697.87

820.00

Iridium Mobile Satellite System





TYPE OF CALL

Charges in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Iridium

697.87

820.00

Thuraya Mobile Satellite System





TYPE OF CALL

Charges in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Thuraya

697.87

820.00

Republic of Ireland Calls (Except Calls From Northern Ireland) From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





TYPE OF CALL

Charge in pence for each 3 minutes or part

daytime

Mon-Fri

6am-6pm

evenings & night-time

Mon-Fri before

6am & after 6pm

weekend

All Day

Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

IR-Calls to Republic of Ireland from UK (except Northern Ireland)

195.745

230

144.681

170

144.681

170

International Calls From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





Charge Bands

Charge per minute or part

daytime

Mon-Fri

6am-6pm

evenings & night-time Mon-Fri

before

6am & after 6pm

weekend

All Day

Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

1

68.085

80.000

59.574

70.000

59.574

70.000

1a

59.574

70.000

59.574

70.000

59.574

70.000

2

68.085

80.000

68.085

80.000

68.085

80.000

3

85.106

100.000

85.106

100.000

85.106

100.000

4

68.085

80.000

68.085

80.000

68.085

80.000

5

136.170

160.000

119.149

140.000

119.149

140.000

6

93.617

110.000

93.617

110.000

93.617

110.000

7

93.617

110.000

93.617

110.000

93.617

110.000

8

187.234

220.000

153.191

180.000

153.191

180.000

8a

238.298

280.001

204.255

240.000

204.255

240.000

9

238.298

280.001

204.255

240.000

204.255

240.000

10

238.298

280.001

204.255

240.000

204.255

240.000

11

127.66

150.001

127.66

150.001

127.66

150.001

12

246.809

290.001

246.809

290.001

246.809

290.001

13

246.809

290.001

246.809

290.001

246.809

290.001

14

246.809

290.001

246.809

290.001

246.809

290.001

15

238.298

280.001

204.255

240.000

204.255

240.000

16

246.809

290.001

246.809

290.001

246.809

290.001

17

246.809

290.001

246.809

290.001

246.809

290.001

18

246.809

290.001

246.809

290.001

246.809

290.001

Subpart 2:International Charge Band Allocated to Each Country for Operator Connected Calls From Ordinary Lines

For Operator Connected Calls from Payphones see Section 2 Part 8.



Country

Charge Band

Afghanistan

D

Albania

A

Algeria

D

Andorra

A

Angola

D

Anguilla

C

Antarctica Australian Territory

D

Antigua & Barbuda

C

Antilles (Netherlands)

D

Argentina

D

Armenia

C

Aruba

C

Ascension Island

D

Australia

C

Austria

A

Azerbaijani Republic

C

Azores

A

Bahamas

C

Bahrain

D

Bangladesh

D

Barbados

C

Belarus

C

Belgium

A

Belize

D

Benin

D

Bermuda

C

Bhutan

D

Bolivia

D

Bosnia-Hercegovenia

A

Botswana

D

Brazil

D

Brunei Darussalam

D

Bulgaria

A

Burkina Faso

D

Burundi

D

Cambodia (Kingdom of)

D

Cameroon

D

Canada

B

Canary Islands

A

Cape Verde

D

Cayman Islands

C

Central African Republic

D

Chad

D

Chatham Islands

C

Chile

D

China

D

Christmas Island

C

Cocos Islands

C

Colombia

D

Comoros

D

Congo

D

Cook Islands

D

Costa Rica

D

Cote d'Ivoire

D

Croatia

A

Cuba

D

Cyprus

A

Czech Republic

A

Democratic Republic of the Congo (formerly Zaire)

D

Denmark

A

Diego Garcia

D

Djibouti

D

Dominica

C

Dominican Republic

C

East Timor

D

Ecuador

D

Egypt

D

El Salvador

D

Equatorial Guinea

D

Eritrea

D

Estonia

C

Ethiopia (Federal Democratic Republic of)

D

Falkland Islands

D

Faroe Islands

A

Fiji

D

Finland

A

France

A

French Guiana

D

French Polynesia

D

Gabon

D

Gambia

D

Georgia

C

Germany

A

Ghana

D

Gibraltar

A

Greece

A

Greenland

D

Grenada (inc Carriacou)

C

Guadeloupe

C

Guam

D

Guatemala

D

Guinea

D

Guinea Bissau

D

Guyana

D

Haiti

D

Honduras

D

Hong Kong

C

Hungary

A

Iceland

A

India

D

Indonesia

D

Iran

D

Iraq

D

Ireland (Republic of)

IR

(See Pricing Information notes)

Israel

D

Italy (inc. Vatican City)

A

Jamaica

C

Japan

C

Jordan

D

Kazakhstan

C

Kenya

D

Kiribati

D

Korea PDR (North)

D

Korea Republic (South)

D

Kuwait

D

Kyrgyz Republic

C

Laos

D

Latvia

C

Lebanon

D

Lesotho

D

Liberia

D

Libya

D

Liechtenstein

A

Lithuania

C

Luxembourg

A

Macao

D

Macedonia

A

Madagascar

D

Madeira

A

Malawi (The Republic of)

D

Malaysia

D

Maldives

D

Mali

D

Malta

A

Marshall Island

D

Martinique

C

Mauritania

D

Mauritius

D

Mayotte

D

Mexico

C

Micronesia

D

Midway Island

E

(See Pricing Information notes)

Moldova

D

Monaco

A

Mongolia

D

Montenegro

A

Montserrat

C

Morocco

D

Mozambique

D

Myanmar (formerly Burma)

D

Namibia

D

Nauru

D

Nepal

D

Netherlands

A

New Caledonia

D

New Zealand

C

Nicaragua

D

Niger

D

Nigeria

D

Niue

D

Norfolk Island

D

Northern Marianas

D

Norway

A

Oman

D

Pakistan

D

Palau (The Republic of)

D

Palestinian National Authority

D

Panama

D

Papua New Guinea

D

Paraguay

D

Peru

D

Philippines

D

Pitcairn Islands

See Pricing Information notes

Poland

A

Portugal

A

Puerto Rico

C

Qatar

D

Reunion

D

Rodriguez Islands

D

Romania

A

Ross Island

D

Russia

C

Rwandese Republic

D

St Helena

D

St Kitts & Nevis (formerly St Christopher)

C

St Lucia

C

St Pierre & Miquelon

C

St Vincent & the Grenadines

C

Samoa (US)

D

Samoa (Western)

D

San Marino

A

Sao Tome & Principe

D

Saudi Arabia

D

Senegal

D

Serbia

A

Seychelles

D

Sierra Leone

D

Singapore

C

Slovak Republic

A

Slovenia

A

Solomon Islands

D

Somalia

D

South Africa

D

Spain (inc the Balearic Islands)

A

Sri Lanka

D

Sudan

D

Suriname

D

Swaziland

D

Sweden

A

Switzerland

A

Syria

D

Taiwan

D

Tajikstan

D

Tanzania

D

Thailand

D

Togolese Republic (The)

D

Tokelau

D

Tonga

D

Trinidad & Tobago

C

Tristan Da Cunha

E

(See Pricing Information notes)

Tunisia

D

Turkey

A

Turks & Caicos Is

C

Turkmenistan

D

Tuvalu

D

Uganda

D

Ukraine

C

United Arab Emirates

D

Uruguay

D

USA

B

Uzbekistan

C

Vanuatu

D

Vatican City (Italy)

A

Venezuela

D

Vietnam

D

Virgin Islands (UK)

C

Virgin Islands (US)

C

Wake Island

E

(See Pricing Information notes)

Wallis & Futuna

D

Yemen (formerly Yemen AR

and Yemen PDR)

D

Zambia

D

Zimbabwe

D

Pricing Information

Northern Ireland - Calls from Northern Ireland to fixed telephones in the Republic of Ireland will be charged at the appropriate Inland rate. Calls from Northern Ireland to mobile telephones registered in the Republic of Ireland will be charged at the same rate as calls from the rest of the United Kingdom to mobile telephones registered in the Republic of Ireland.

International Operator - Calls to Midway Is, Tristan Da Cuhna and Wake Is are only available via the international operator (dial 155).

Pitcairn Islands - Calls to the Pitcairn Islands are via the INMARSAT `Mini-M' service. INMARSAT `Mini-M' call charges apply.

Conditions

BT's Terms & Conditions for Business Service or BT's terms and conditions for residential service as appropriate apply.

Additional Information

Call durations are measured up to the whole second and the call charge is rounded up to half of a penny. The timed duration of a call includes the time element for setting up and disconnecting the call on the BT network.


FOR EXPLANATION OF TAX EXCLUSIVE AND INCLUSIVE CHARGES, SEE VALUE ADDED TAX IN GENERAL NOTES. THIS NOTE HAS NO CONTRACTUAL FORCE.


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